All refunds are issued through the original credit card on which the purchase was charged. Once the refund is issued, the funds are transferred from our account to your bank. It is then up to the bank to post the refund to your account. It is not uncommon for banks to take up to 10 business days to post refunds to the credit card and, in our experience, the time it takes is not consistent between or within companies.
If your refund is not reflected on your credit card statement 10 business days after we issued the refund, please contact your credit card issuer using the telephone number on the back of your credit card to inquire about the delay.