Refunds are typically issued 2 to 5 days after returns are received at our warehouse, however it may take up to 10 days during times when volume is unusually high.
COVID-19 Virus Update: Twelve South remains open and appreciates your continued support and business immensely. However, due to our team working remotely, the only way to reach us is via email. We monitor email closely and will typically reply the same day during normal business hours (see below). Please reach out with your order number, concern or question at support@twelvesouth.com.
