Is the cost of shipping included on the import documents?
No. Only the value of the product is included on the Commercial Invoice and other import documents. The cost of the shipping is not included.
COVID-19 Virus Update: Twelve South remains open and appreciates your continued support and business immensely. However, due to our team working remotely, the only way to reach us is via email. We monitor email closely and will typically reply the same day during normal business hours (see below). Please reach out with your order number, concern or question at firstname.lastname@example.org.