Twelve South Support Shipping, Tracking & Delivery Shipping OUTSIDE THE U.S. Is the cost of shipping included on the import documents? Created: August 26, 2018 07:15 No. Only the value of the product is included on the Commercial Invoice and other import documents. The cost of the shipping is not included. Related articles How do I determine my shipping costs? Can I have my order shipped as a gift, sample, or with a lower declared value? When will my order be delivered? May I have my order mailed through the US Post Office? If I refuse my shipment or if it's returned by the carrier as undeliverable, will I receive a full refund?