Does the warranty cover anything other than the Twelve South product itself?
Twelve South’s warranty is limited to our product only. Our warranty does not cover the replacement or repair cost of any third-party accessory, any Apple or other electronic device, or any other personal property.
COVID-19 Virus Update: Twelve South remains open and appreciates your continued support and business immensely. However, due to our team working remotely, the only way to reach us is via email. We monitor email closely and will typically reply the same day during normal business hours (see below). Please reach out with your order number, concern or question at firstname.lastname@example.org.